Powerful Features

Everything You Need to Automate Customer Communication

From multi-channel messaging to AI-powered knowledge bases, NevoChat gives your business the tools to scale conversations without scaling your team.

All Your Channels, One Platform

Connect WhatsApp, Instagram, Facebook Messenger, Email, SMS, and more. Every message lands in a single unified inbox so your team never misses a conversation.

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WhatsApp Business API

Official Meta Cloud API integration with template management, embedded signup, phone quality tracking, and webhook automation.

Unofficial WhatsApp (QR Code)

Connect your personal WhatsApp number via QR code. Send text, media, location, contacts, and stickers with message protection and retry logic.

Gmail Integration

OAuth-based Gmail connection with Google Pub/Sub real-time notifications, threaded replies, and automatic email chatbot responses.

SMS (Coming Soon)

Twilio-powered SMS automation for appointment reminders, order updates, and two-way customer conversations.

Design Complex Conversations Visually

Drag and drop nodes to create intelligent conversation flows. No coding required — build anything from simple auto-replies to sophisticated multi-step workflows.

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Send text, media, or template messages
AI-powered responses with 10+ LLM models
AI with knowledge base (RAG) context
Branch flows with 9 condition types
Schedule delays and timed follow-ups
Collect and validate user input
Call external APIs and services
Update contact fields automatically
Escalate to human agents when needed
Run custom business logic
Send WhatsApp-approved templates
End conversation flows cleanly

Multi-Provider AI That Learns Your Business

Choose from OpenAI, Google Gemini, or Anthropic Claude. Train your AI with your own documents, websites, and Q&A pairs for accurate, brand-consistent answers.

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Track Every Conversation Metric

Monitor conversation volumes, AI vs human responses, contact growth, and flow performance with detailed time-series analytics.

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Conversation Analytics — total, active, resolved, pending by time period
Contact Growth — new contacts, active users, AI vs human mode distribution
Flow Performance — execution success rates, duration tracking, node-level metrics
Real-Time Updates — live dashboard with WebSocket-powered conversation monitoring

Every Customer, Every Detail

Rich contact profiles with conversation history, custom fields, activity tracking, and 15+ advanced filters for segmentation.

Rich contact profiles with name, email, phone, location, and custom attributes
Full conversation history per contact across all channels
15+ filters: status, priority, assignee, team, labels, date ranges, text search
AI or Human mode per contact — automatic or manual responses
Activity tracking with last-seen timestamps

Built-In Subscription & Billing

Secure Stripe-powered payment system with three tiers, usage tracking, and automatic daily limits.

Secure Stripe integration with encrypted payments and PCI-compliant invoicing
Customer portal for subscription management
Daily usage tracking with automatic reset
Complete payment history and invoice management

Ready to Automate Your Conversations?

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